Conditions of Use
The terms and conditions apply to the use of this website, including the purchase of goods over this website. In using this website for these or any other purposes, you agree to be bound by these terms and conditions. If you do not accept these terms and condition, you must refrain from using the website. These terms and conditions must be read in conjunction with any other applicable terms and conditions governing the use of this website.
Terminology
In these terms and conditions, the expressions “we”, “us”, and “our” are a reference to Routech
Amendments to Terms and Conditions
We reserve the right to amend these terms and conditions from time to time. Amendments will be effective immediately upon notification on this website. Your continued use of the website following such notification will represent an agreement by you to be bound by the terms and conditions as amended.
Setting up a Customer Account
If you do not currently have an online customer account with Routech please click here to set one up. If you have lost your password or login details please click here to contact us.
In this web site all orders are placed via a "shopping cart" facility. Each item has an "Enter Quantity" field and each product has a shopping trolley icon on the right which adds that item to the cart.
Once you have set up a customer account you will be able to add products to your trolley. When you use your customer login and password to login to this site, you will be presented with a listing of your complete order history including past and pending orders. Past orders are orders that have been processed and pending orders are orders that have not been processed through the credit card payment system. You can login at any time and then process a pending order once you have received lead time confirmations.
How to Order Online
This information is also listed on your "View Trolley" page.
On your shopping trolley page you can do the following:
If you change the quantity in any of the line items, just click "Recalculate" to get the new total price.
2. To delete items from the trolley, click the checkbox under the "Delete Item" column for the line items you want to delete and then click the "Delete Selected" button.
3. If you would like to confirm the lead times for some or all of the items in your trolley before proceeding with your order, just click the checkbox under the "Confirm lead Time" column for the line items you want to confirm the lead times for and then click the "Confirm Lead Times" button. This will then send an email to Routech listing all the items you wish to confirm the lead times for. We will then manually confirm the lead times and send an email directly back to you (to the email address listed in your account information). When you click the "Confirm Lead Times" button your order will not be processed and the contents of your trolley will be retained in your order history and can be retrieved at any time by logging in to this web site.
4. If you are ready to process your order click the "CHECK OUT" button.
Ordering Procedure
General
You may offer to purchase goods described on this website for the price specified on this website. Your order must contain your name, email address, credit card details and any other ordering information specified on this website. Within seven days of receipt of your order, we will at our discretion accept or reject your offer to purchase. You may not cancel an order once it has been submitted, even if our acceptance or rejection of your offer is still pending. We are not required to give reasons for rejecting your offer to purchase.
If we reject your offer to purchase the goods for any reason, neither of us will be under any further liability to the other arising out of your original offer or our non-acceptance of that offer.
We give no undertaking as to the availability of products advertised on this website. Delivery of the goods to you will be effected in the manner described on this website.
Title in the goods does not pass to you until payment has been received.
Payment must be effected in the manner described on the website. Prices are excusive of goods and services tax unless otherwise stated. In all other respects, the price is exclusive of taxes, duties and charges imposed or levied in Hong Kong or overseas in connection with the supply of goods.
The goods are offered for sale only to persons who can make legally binding contracts.
Currency Conversion
This web site quotes all prices in both Hong Kong dollars ($HKD) and US Dollars ($USD).
Although we charge the prices stated on the site, we have no control over the conversion rate your credit card company uses at time of settlement. However, if there is a difference, the amount will usually vary only a few cents up or down from the values shown on the site.
Payment Options
We accept the following credit cards: Visa, MasterCard, American Express, Diners Club and Bankcard.
Despite the introduction of many methods of Internet value-exchange, established credit cards still remain the safest option for all parties in a transaction. We are able to check credit card validity and complete the transaction before goods are dispatched and you have the security of dealing with a familiar credit card company who has established procedures in place should you have a question about charges.
When you place an order, user information is recorded for fraud prevention. A credit card can only be used by its rightful owner. All fraudulent transactions will be forwarded to law enforcement and prosecuted to the fullest extent.
If you wish to pay by cheque or money order, make it payable to: Routech Electronics Ltd and send payment to the following address along with the details of your order, your delivery address and your contact phone number and email address:
ROUTECH ELECTRONICS LTD
We accept cheques or money orders denominated in Hong Kong or U.S. dollars as payment for orders. Paying by cheque does slow down your order somewhat, as we do not ship the items to you until your funds clear. Expect an extra 1 - 2 weeks over normal delivery lead times. Large Quantities / Corporate Orders Please Contact Us via phone or email to discuss your requirements.
Shipping Information & Freight Charges
When you proceed through the "check out" on this web site you will be required to select domestic shipment (For delivery address within Hong Kong), or international shipment (for deliveries outside Hong Kong).
Unless otherwise arranged; 1. All domestic packages are dispatched via our freight carrier: NEED FREIGHT CARRIER 2. All international packages: If you choose International as your shipping destination, you will be required to arrange your own freight forwarder to pick up the goods from the Routech warehouse. You will be required to enter your freight account number so we have tracking on your order. You will be advised by phone and/or email when your order is ready for pick up from the following address:
Room 2007, Peninsula Tower, 538 Castle Peak Road, Lai Chi Kok, Kowloon, Hong Kong
The freight forwarder will be required to produce your account number to pick up the goods
Cancellation due to Error
You acknowledge that despite our reasonable precautions, products may be listed at an incorrect price or with incorrect information due to a typographical error or like oversight. In these circumstances, we reserve the right to cancel the transaction, notwithstanding that your order has been confirmed and your credit card has been charged. We reserve this right up until the time of delivery of goods to you. If a cancellation of this nature occurs after your credit card has been charged for the purchase, we will immediately issue a credit to your credit card account for the amount in question.
Returns
Please note we do not refund cash. Our Returns Policy extends for 30 days from delivery and covers goods damaged in transit. Note: We cannot accept returns of items returned more than 30 days after delivery, or items that are not in their original packaging. If you need to return some goods please email or phone us using the information on the Contact Us page and we will advise what needs to be done.
Specific Warnings
You must ensure that your access to this website is not illegal or prohibited by laws which apply to you.
You must take your own precautions to ensure that the process which you employ for accessing this website does not expose you or us to the risk of viruses, malicious computer code or other forms of interference which may damage your own computer system or our computer system and expose us to commercial loss or expense.
For the removal of doubt, we do not accept responsibility for any interference or damage to your own computer system which arises in connection with your use of this website or any linked website.
Whilst we have no reason to believe that any information contained on this website is inaccurate, we do not warrant the accuracy, adequacy or completeness of such information, nor do we undertake to keep this website updated. We do not accept responsibility for loss suffered as a result of reliance by you upon the accuracy or currency of information contained on this website.
Responsibility for the content of advertisements appearing on this website (including hyperlinks to advertisers’ own websites) rests solely with the advertisers. The placement of such advertisements does not constitute a recommendation or endorsement by us of the advertisers’ products and each advertiser is solely responsible for any representations made in connection with its advertisement.
We make no warranty that goods acquired from us over this website will meet your requirements.
Details contained on this website relating to goods or services have been prepared in accordance with Hong Kong law and may not satisfy the laws of any other country. We do not warrant that the details on this website concerning those goods or services will satisfy the laws of any other country. It is your responsibility to determine whether these details satisfy the laws of the jurisdiction where you reside (if that jurisdiction is outside Hong Kong) and if the details do not satisfy the laws of your jurisdiction, you may not order any goods or services from this website.
You acknowledge that despite all reasonable precautions on our part, there is a risk of unauthorised access to or alteration of your transmissions or data or of information contained on your computer system or on this website. We do not accept responsibility or liability of any nature for any such losses which you may sustain as a result of such activity.
Copyright
Copyright in this website (including text, graphics, logos, icons, sound recordings and software) is owned or licensed by Routech. Other than for the purposes of, and subject to the conditions prescribed under, the Copyright Act 1968 (Cth) and other similar legislation which applies in your location, and except as expressly authorised by these terms and conditions, you may not in any form or by any means:
a) Adapt, reproduce, store, distribute, transmit, print, display, perform, publish or create derivative works or copy in any form or by any means from any part of this website; or
b) commercialise any information, products or services obtained from any part of this website
without written permission from Routech.
Trade Marks
Except where otherwise specified, any word or device to which is attached the TM or â symbol is a registered trade mark.
With our permission, if you use any of our trade marks in reference to our activities, products or services, you must include a statement attributing that trade mark to us. You must not use any of our trade marks:
a) in or as the whole or part of your own trade marks;
b) in connection with activities, products or services which are not ours;
c) in a manner which may be confusing, misleading or deceptive;
d) in a manner that disparages us or our information, products or services (including this website)
If you use our trade marks without permission you acknowledge that we may proceed to restrain you or take action in Court to protect our trade marks and recover damages.
General
We accept no liability for any failure to comply with these terms and conditions where such failure is due to circumstance beyond our reasonable control.
If we waive any rights available to us under these terms and conditions on one occasion, this does not mean that those rights will automatically be waived on any other occasion.
If any of these terms are held to be invalid, unenforceable or illegal for any reason, the remaining terms and conditions shall nevertheless continue in full force.
Governing Law
These terms and conditions are governed by the laws in force in Hong Kong. You agree to submit to the exclusive jurisdiction of the courts of that jurisdiction.